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Student Affairs

Student Support Services

Explore support touchpoints, orientation guidance, insurance information, accommodation assistance, and handbook updates through a streamlined tabbed experience.

Student Support Services Department

A single point of support for enrolment, administration, academic guidance, finance, and day-to-day student matters.

Category Support Services Responsible Officer
Course Enquiry Progression Pathway Application Administration Manager and Student Support Officer
Course Change Requests
Course Application Assistance
Admission First-Day Reporting to College Administration Manager and Student Support Officer
Orientation Programme
Student Registration
Student Service General Enquiries Administration Manager and Student Support Officer
Transfer, Withdrawal or Deferment of Course
Leave of Absence Applications
Request for Official Letters (Enrolment, Graduation, etc.)
Student Feedback
Student Welfare Support
Career Guidance and Employment Information
Academic Support Academic Counselling Administration Manager and Academic Coordinator
Attendance Monitoring and Support
Course Schedule
Examination Exam Timetables and Schedules Academic Manager and Academic Coordinator
Re-exam or Re-module
Examination Appeal Cases
Finance Application Fees Payment Finance Manager and Admin Manager
Miscellaneous Fees Payment
Fee Receipts and Statements
Financial Assistance Information
IT Wireless Internet Connection MR
Website/Notice Board
Student Announcements and Notifications Student Announcements and Notifications MR
Student Portal Support MR
International Student Support Student Pass Information Student Support Officer
Immigration Documentation Support
ICA Reporting Guidance
International Student Support Accommodation Information (Referral) Student Support Officer

Orientation and Induction Services

Every newly enrolled student receives a guided onboarding experience to help them settle into college life with confidence.

  • Introduce the administrative staff as the main point of contact.
  • Tour the school facilities and student areas.
  • Explain admission requirements, modules, synopses, course duration, and class schedule.
  • Clarify the total fees payable throughout the course duration.
  • Explain student rights, dispute resolution procedures, the fee protection scheme, and the CPE official website reference.
  • Review deferment, extension, suspension, and expulsion procedures.
  • Share education pathways, examination fees, and miscellaneous fee structures.
  • Explain transfer, withdrawal, and refund policies.
  • Brief students on relevant Singapore laws and ICA regulations.
  • Conduct a new student survey on agents where applicable.
  • Acknowledge receipt of the Newton International College Student Handbook.
  • Provide details of the awarding organisation where applicable.

Group Medical Insurance Scheme

International students can refer to the college-arranged medical insurance information and exemption guidance here.

Singaporean and Permanent Resident students may be exempted if they are already covered by their own medical insurance plan.

Newton International College appoints AXA Insurance Singapore Pte Ltd as the medical insurance provider for eligible students.

Accommodation Arrangement

The college supports international students with arrival coordination and practical settling-in assistance.

Administrative staff, sales consultants, or agents may assist with airport pickup and transfer students to hostels recommended by Newton International College.

Students may also receive help with medical check-ups and orientation to nearby banks, MRT stations, and bus stops.

Newton International College also assists international students with Immigration & Checkpoints Authority formalities in Singapore.

  • Recommended hostel provider: East Lodge Management Pte Ltd

Student Handbook

View the latest Newton International College student handbook directly below.

Open handbook PDF